Shipping & Delivery Policy

At UniSexStuff.com, we aim to provide a smooth and efficient shipping experience. Please review the following details regarding our shipping and delivery policies.

1. Shipping Charges

  • Free Worldwide Shipping: We offer free shipping on all orders, regardless of your location. There are no hidden fees or extra charges for shipping.

2. Order Processing Time

  • Processing Time: Orders are processed within 24-48 hours after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive a confirmation email with a tracking number once your order has been processed and shipped.

3. Shipping Time

  • Estimated Shipping Time: All orders will be shipped within 3-5 business days from the date of processing.

4. Delivery Time

  • Delivery Time: Delivery times vary based on your location. Typically, orders are delivered within 7-20 business days after shipping. Delivery times may be affected by factors such as customs clearance and local postal services.
    • For major cities: Delivery is usually between 7-15 days.
    • For remote areas: Delivery may take up to 25 days.

5. Tracking Your Order

  • After shipping, a tracking number will be sent to you via email. You can use this to track your package.
  • If you encounter any issues with tracking, please reach out to us at hello@unisexstuff.com.

6. Customs and Duties

  • For international orders, import duties, taxes, or additional fees may apply based on your country’s customs regulations. UniSexStuff.com is not responsible for these charges, which must be paid by the recipient. We recommend reviewing your country’s customs policies before placing an order.

7. Delivery Delays

  • While we aim to deliver within the estimated timeframe, delays can occur due to unforeseen factors such as customs clearance, holidays, or disruptions in shipping services. We will keep you informed in case of delays.
  • For concerns about delayed shipments, please contact us at hello@unisexstuff.com.

8. Incorrect Address

  • It is your responsibility to provide a correct and complete shipping address. UniSexStuff.com is not responsible for delays or delivery issues caused by incorrect addresses provided by the customer.
  • If you notice an error in your shipping address, contact us immediately at hello@unisexstuff.com. We will update the address if the order has not yet been shipped.

9. Lost or Damaged Packages

  • In case of a lost or damaged package, please contact us within 3 days of receiving the package. A 360-degree uncut parcel opening video is required to process claims for damaged items.
  • We will work with the shipping carrier to resolve the issue and, if necessary, arrange a replacement or refund.

10. Contact Information

If you have any questions or concerns regarding shipping or delivery, please contact us at:

We are dedicated to making sure your shopping experience with UniSexStuff.com is seamless and satisfactory from order placement to delivery.